Strategy

Crafting strategies to shape the future and turn vision into reality

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Visualizing intellectual capital is both the starting point for corporate transformation and the first step toward building a foundation for sustainable value creation.

It is a process in which companies and diverse stakeholders envision the future together—aligning values and potential, and turning shared aspirations into reality. Through this process, decision-making and execution are driven by understanding, empathy, and a strong sense of ownership. This way of management forms the true foundation for sustainable value creation.
IC Rating® (Intellectual Capital Rating) is a methodology developed and continuously refined by ICMG Group since its founding to visualize intellectual capital.
Intellectual capital represents a company’s intrinsic value creation capability—elements that cannot be captured by financial information alone. If this capital is not fully understood, misalignment may arise not only in strategy and investment decisions, but also in the very purpose of the organization—what it values and what it aims to achieve—both internally and externally.
By making intellectual capital visible, ICMG Group supports Japanese companies in building a robust foundation for sustainable value creation.
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Daisuke Touchi

Executive Director, Intellectual Capital Management ICM, ICMG Group

What Is IC Rating®

Three Key Points of IC Rating®

Intellectual capital evaluation is the practice of identifying the sources of value creation that cannot be captured by financial information alone—such as human capital, organizational culture, and relationships with customers. At the same time, through dialogue, it uncovers gaps in perception between management, frontline teams, and customers, and builds a shared understanding of the company’s purpose and the direction of value creation. Furthermore, by understanding how these elements of intellectual capital interact with one another as a coherent structure, IC Rating® enables companies to translate their vision into executable strategies grounded in the realities of the organization.

1. Understanding Invisible Capital Is Essential for Corporate Transformation

Visualizing “invisible capital”—intellectual capital such as human capital, organizational culture, and relationships with customers—is the starting point of corporate transformation.
These forms of intellectual capital represent a company’s intrinsic value creation capability, which cannot be captured by financial information alone. Without a clear understanding of this capital, misalignment may arise not only in strategy and investment decisions, but also in the organization’s very purpose—what it values and what it seeks to achieve—both internally and externally.
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Expected Outcomes of IC Rating®

Four Key Outputs of IC Rating®

The outputs of IC Rating® go beyond simply collecting data or individual voices. They present a structured view of value creation based on intellectual capital, serving as actionable input for management decision-making. Building on these insights, dialogue-driven workshops help leadership clarify which elements of intellectual capital will serve as future sources of value creation, and determine how to leverage and strengthen them as part of the company’s strategic direction.

1. Comments (Comment Collection)

In IC Rating®, comments are gathered through in-depth interviews. These comments capture elements that cannot be fully expressed through numerical data alone—such as perceptions of value, the foundations of trust, and the underlying reasons for a sense of misalignment. They bring to light tacit values and expectations that have not yet been formalized.
These insights offer important clues for understanding the relationship between emotions and systems that shape decision-making and behavior. They also help surface previously unrecognized sources of strength and reveal new possibilities for future value creation.
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Challenges Our Clients Face

CHALLENGE

Collaboration and communication across departments are weak, resulting in excessive time spent on internal coordination.

OPPORTUNITY

Moving beyond mere score-tracking to redefine engagement as a "leading indicator of growth," systematizing it as a strategic asset.

CHALLENGE

Management articulates its vision with conviction, yet it is often perceived as nothing more than a “slogan.”

CHALLENGE

While there is a sense of perception gaps between customers and the organization—and even within the organization itself—it remains unclear what those gaps actually are.

OPPORTUNITY

Redefining fragmented action plans based on "future value" to build a foundation that transforms static goals into tangible results.

CHALLENGE

Financial results are visible, yet leading indicators are ambiguous, causing responses to lag behind emerging issues.

CHALLENGE

VOC data is collected regularly, but it is only leveraged at the level of incremental, day-to-day operational improvements.

Practical Insights from IC Rating®

Three Practical Applications of IC Rating®

For over 25 years since its founding, ICMG Group has supported corporate transformation by working alongside management teams, using IC Rating® as a starting point and grounding our approach in the challenges and perspectives identified by business leaders themselves.

Case Study 1

Visualizing the Authentic Strengths of a Consumer Goods Manufacturer through IC Rating®

Background of the IC Rating® Initiative

As the company prepared its medium-term management plan, it began to question whether its own understanding of its strengths and weaknesses might be influenced by internal bias. Management felt that “our perception of our strengths may be subjective” and wanted to uncover unexpected value as seen by external stakeholders.
With the aim of capturing its true strengths as they are—and building a grounded, realistic growth strategy from that foundation—the company chose IC Rating® as a framework capable of systematically visualizing non-financial value. Through candid feedback from both internal and external stakeholders, in-depth interviews were conducted with approximately 40 individuals.

Insights Revealed through IC Rating®

What Should Be Preserved, and What Should Be Changed
The interviews revealed a shared perception among both internal and external stakeholders: the company’s greatest value lay in its sincerity—its unwavering commitment to acting in good faith for customers and striving to meet their expectations.
This human-centered strength had been a consistent guiding principle for over 20 years. It became clear that this sincerity had fostered long-standing customer relationships and high repeat purchase rates among end users, highlighting an authentic strength that should be preserved.
At the same time, the consumer goods market has entered a phase where, in addition to maintaining the quality of long-selling products, marketing capabilities and new product development have become increasingly critical. External business partners expressed concern that the company’s strong focus on maintaining trust-based relationships had led to reduced investment in new marketing strategies, resulting in a gradual shift of end users toward newer market entrants.
Because these concerns came directly from key business partners, they prompted management to reassess the situation from a new perspective and recognize the need for change.

The Value of IC Rating®

IC Rating® enables organizations to identify their fundamental strengths and challenges—and translate those insights into practical strategies. One of its unique strengths lies in the fact that stakeholders often take this opportunity to openly share thoughts they had previously kept to themselves.
Whether these voices reflect expectations or a strong sense of concern, they represent valuable insights that rarely surface through internal discussions alone. In this case, listening to candid external perspectives allowed the company to clearly distinguish between its enduring core strengths and the areas that truly needed transformation.
ICMG Group believes that by using the honest voices of internal and external stakeholders as a starting point—and systematically organizing a company’s true value through the intellectual capital framework—it becomes possible to build shared understanding across the organization. This, in turn, enables the development of unbiased, practical management strategies and supports sustainable growth grounded in reality.
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Our Presence

540Number of intellectual capital assessments conducted
592Companies supported

Our Experts

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Filling Society with the Value Creation from Intellectual Capital.

Daisuke Touchi

Executive Director, Intellectual Capital Management ICM, ICMG Group

Head of Intellectual Capital Management

B.A. in Economics, Keio University

After working for an advertising company, he joined ICMG. Based on the global standard methodology of value creation, he accompanies and supports companies in implementing intellectual capital management.He leads the execution of leadership development for the next generation of executives and others, the visualization of intellectual capital, and the formulation of the Purpose Vision.

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Creating cool and shining adults who will lead Japan to be a respected country in the world again.

Naoka Sono

ICMG Group Intellectual Capital Management ICM

Middlesex University BA Joint Honours Degree Management with Accounting

Joined Accel Corporation (now ICMG) in 2002. She has been involved in many projects, mainly for the Hitachi Group, in which he helped visualize intellectual capital and utilize it to create value. In 2009, after the birth of her first child, she became upset with the stagnant postpartum environment and launched a postpartum support business. After 12 years of management experience, she returned to ICMG in 2022. She is currently leading a program to uncover human and intellectual capital, the core of the Discovery Phase, which is the starting point for sustainable corporate value enhancement.

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Reveal all possibilities and create a daily life filled with joy and hope

Kentaro Suzuki

ICMG Group Intellectual Capital Management ICM

B.S., Tokyo Institute of Technology, Department of Management Systems Engineering / B.S., Architecture

Qualified Architect

After working for an architectural design company, he worked for several consulting firms, providing advisory services on M&A, PMI, organizational restructuring, alliance strategy planning, new business planning, BPR, corporate culture reform, etc. from the perspective of “Management x Business x Human Capital”. In 2021, he joined ICMG and has been working on redesigning intellectual capital management/human capital management by integrating his past experiences.

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We create something of value to society.

Hitoshi Funahashi

ICMG Group President, Founder and Group CEO

Chairman, Management and Intellectual Assets Subcommittee, Industrial Structure Council/New Growth Policy Subcommittee, Ministry of Economy, Trade and Industry

Vice-Chairman of the New Business Creation Committee, Vice-Chairman of the Stable Small and Medium-sized Enterprises Activation Committee, and Executive Director of the Economic and Social Friendship Association.

Senior Managing Director, Japan Innovation Network

MBA, Waseda University Graduate School, Ph.

Founder and President of ICMG Co. He has worked in a general trading company in the development and export of chemical products for overseas markets and handling national bidding projects, until he joined Recruit Co. Ltd. in 1987. After working in the Human Resources General Service Division and the New Business Development Office, he founded the Business Incubation Division in 1996. He then launched the magazine "Entre" and provided a variety of services including "magazine," "internet," "events," and "individual consulting" as support services for venture companies. In 2000, he founded Accel, Inc. as a successor to the business support project.In 2001, the company partnered with Intellectual Capital AB, a Swedish intellectual capital rating company, to license and develop a Japanese version of IC Rating®, a method for evaluating the actual value of a company that cannot be shown on its balance sheet. In 2003, he took a stake in the company, and in 2010, he made it a subsidiary. Today, ICMG is an advocate of intellectual capitalism that ensures fair and appropriate profits for corporate stakeholders, including management, employees, business partners, customers, and shareholders, and conducts research and practice of ICMG's unique "Intellectual Capital Management" method.

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